PatientWorks
PatientWorks offers patient self-service solutions including kiosks, mobile check-in, messaging, and appointment reminders to improve patient satisfaction and reduce staff workload.
About
PatientWorks provides a suite of patient self-service solutions including kiosks, tablets, mobile check-in, messaging, temperature screening, queue display, supplies, eForms/signature capture, payment processing, and EMR integrations. Their solutions aim to improve patient satisfaction, reduce staff workload, and ensure security and compliance with HIPAA, PCI, and PA-DSS standards.
Services
Patient Self-Service Check-In Kiosks
Automate patient registration with kiosks that improve satisfaction, save costs, and protect patients and staff from infection.
Mobile Patient Check-In
Allow patients to complete registration tasks using their smartphones, tablets, or home PCs.
Patient Messaging
Enhance communication with patients through real-time texting and emails during registration and beyond.
Appointment Reminders
Send text or email reminders to patients about upcoming appointments, reducing no-shows and improving communication.
Video Attendant
Provide real-time, face-to-face support for patients using self-service kiosks, reducing frustration and improving completion rates.
Tablet Check-In
Offer tablet-based self-service registration as an alternative to kiosks, providing flexibility and portability.